Clinton Community College (CCC) is a small campus serving a rural community just outside the city of Plattsburgh in upstate New York. It is part of the State University of New York (SUNY) system. The Leroy M. Douglas Sr. Library (Douglas Library) is located in the George Moore Academic and Administrative Building (Moore Building). Prior to…

If you are like the millions of people buying the latest smartphone, iPhone 5, or Samsung Galaxy S III, your local library should have something to offer you. The Emma S. Clark Memorial Library, for one, has an app for that! Dubbed "Emma Mobile," the library's application works with iOS (Apple), Android (Google), and Amazon Kindle Fire…

In winter 2009, Barnard College began the process of adopting Drupal 7 as its content management system. The move included Barnard Library's Zine Collection website, an information resource dedicated to the library's special collection of do-it-yourself (DIY) publications by women. Recently, as a Barnard Zine intern, the author had the challenging…

Many libraries have developed mobile versions of their websites. In order to understand their users, web developers have conducted both usability tests and focus groups, yet analytical software and web server logs can also be used to better understand users. Using data collected from these tools, the Ursula C. Schwerin Library has made informed…

In these difficult economic times, everyone is on the lookout for savings. This author, an adult services librarian at New City Library in New York, has spent the last two years implementing small-scale open source and freeware replacements where proprietary or paper solutions once ruled. While none of these projects is individually revolutionary,…

In today's world of instant everything, everyone has been exposed to some form of Web 2.0 technology, and higher education is not exempt from its long reach. Libraries of all types are incorporating Web 2.0 features to attract users as well as to showcase library services. The Online Public Access Catalog (OPAC) has become more user-friendly with…

BeaverTracks Historical Locations and Walking Tour is a mobile project at Oregon State University (OSU), where the author serves as programmer/analyst. It connects the past to the present by linking historic images to current campus locations. The goal of BeaverTracks is to showcase and bring attention to OSU Libraries' digital collections as well…

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

Discusses the need for long-range strategic planning in libraries and related organizations and examines plans included in their Web sites, including the Library of Congress; ALA (American Library Association); OCLC (Online Computer Library Center); CARL (Colorado Alliance of Research Libraries); and planning for a digital library with the New…

In this article, the author discusses how she and the other librarians at State University of New York (SUNY) Cortland learned to "scrub" their records so that patrons remained protected, but the librarians still had access to useful statistics. The topic of library privacy regulations is complex. There is a host of legislation at both…

Describes the use of mobile labs for training at remote sites. Highlights one, at the St. Louis (Missouri) County Library, that trains librarians on the use of the integrated library system; the other, at the South Central Regional Library Council in Ithaca, New York, provides training in computer applications to consortium members. (LRW)

Herrick Library (Alfred University, Alfred, NY) reference guru of 18 years, Frank McBride, retired recently, leaving a smaller and less experienced staff to collectively handle reference questions. Frank had conscientiously documented much of his experience in a collection of paper files. In this column, the author (Herrick's new coordinator of…

Exploiting and contextualizing free information is a natural part of library culture. In this column, Gary Roberts, the information systems and reference librarian at Herrick Library, Alfred University in Alfred, NY, describes how to use XML content on a Web site to link to hundreds of free and useful resources. He gives a general overview of the…