The patient portal is an electronic repository of health information, including doctor's notes, laboratory test results, and diagnostic imaging reports. There are limited studies that explore how individuals make sense of their health information, and use that understanding to increase health literacy. Education leaders should consider the ways…

The increasing availability of recording technologies makes it easier to include usability testing projects in business communication courses. Usability testing is a method of discovering whether people can navigate, read, and understand a print or electronic communication well enough to achieve a particular purpose in a reasonable time frame.…

Although K-12 teachers are frequently exhorted to maintain classroom websites, little is known about how they view or accomplish such work. To address this gap in the research literature, the study described here used qualitative methods, including computer-mediated interviews and document analysis, to explore secondary English teachers'…

A lack of good information about what youth are doing with new media stimulates fears and hopes about the relationship between young people and digital technologies. This article focuses on new modes of inquiry into youth new media use, highlighting the challenges, complexities, and opportunities inherent in studying young people's digital…

This dissertation explores the use of formal and informal networks through cyber- and traditional communication methods in the college search and selection process by native and immigrant students to examine various postulates and propositions of social capital theory. In addition, the analysis of cybernetworks used by disadvantaged, college bound…