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| Roberts, Gary | 1 |
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Direct linkRoberts, Gary – Computers in Libraries, 2005
Herrick Library (Alfred University, Alfred, NY) reference guru of 18 years, Frank McBride, retired recently, leaving a smaller and less experienced staff to collectively handle reference questions. Frank had conscientiously documented much of his experience in a collection of paper files. In this column, the author (Herrick's new coordinator of…
Descriptors: Libraries, Computer Mediated Communication, Computer Software, Reference Services
