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Direct linkTidal, Junior – Computers in Libraries, 2011
Many libraries have developed mobile versions of their websites. In order to understand their users, web developers have conducted both usability tests and focus groups, yet analytical software and web server logs can also be used to better understand users. Using data collected from these tools, the Ursula C. Schwerin Library has made informed…
Descriptors: Focus Groups, Computer Software, Internet, Library Services
Braun, Linda W. – School Library Journal, 2010
HomeworkNYC Apps is a suite of tools designed to provide around-the-clock help to the estimated 1.3 million children and teens served by the libraries of New York City. Aimed at being a one-stop shop for all things homework related, the HomeworkNYC website offers access to library catalogs and databases, browsable subject guides, and even…
Descriptors: Homework, Teacher Education Programs, Young Adults, Libraries
Roberts, Gary – Computers in Libraries, 2005
Herrick Library (Alfred University, Alfred, NY) reference guru of 18 years, Frank McBride, retired recently, leaving a smaller and less experienced staff to collectively handle reference questions. Frank had conscientiously documented much of his experience in a collection of paper files. In this column, the author (Herrick's new coordinator of…
Descriptors: Libraries, Computer Mediated Communication, Computer Software, Reference Services
