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Direct linkHouston, Don; Robertson, Tom; Prebble, Tom – Quality in Higher Education, 2008
This paper examines the potential of critical systems thinking enacted through "total systems intervention" to explore quality and to promote improvement in a university academic department. Critical systems approaches, building on commitments to the systems idea, sociological awareness, methodological pluralism and human improvement,…
Descriptors: Intervention, Systems Approach, Foreign Countries, Higher Education
