The needs of users and nonusers in the Piedmont area of North Carolina for nontraditional library services, e.g., nonprint materials and community information and referral, are investigated by a survey of 251 residents. (Author/KP)

Provides an overview of marketing efforts of the Public Library of Charlotte and Mecklenburg County. Examples of a marketing plan that stresses fostering relationships with the community are described, including staff training in customer service, a cultural festival, and services to the business community. A sidebar offers marketing tips for…

The Haywood County Public Library (Waynesville, North Carolina) used a 1-year grant to strengthen a library-initiated adult literacy program by hiring a staff coordinator to develop techniques for recruiting students and tutors and raising funds in order to meet the community's adult literacy needs. The Adult Literacy Services Coordinator who was…

An intergenerational literacy program designed to help adults learn to read to their children or grandchildren, called PACT (Parent and Child Together), was conducted by the Scotland County (North Carolina) Memorial Library. The project trained two tutors in the storybook method of teaching reading and also gave the essentials of the method to two…