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Direct linkFilstad, Cathrine; Simeonova, Boyka; Visser, Max – Learning Organization, 2018
Purpose: The purpose of this study is to investigate the crossing of knowledge and power boundaries within a bureaucratic organization by using enterprise social media (ESM). (Carlile's 2002) boundary crossing framework is used to guide this research. Design/methodology/approach: This is a qualitative study based on semi-structured interviews and…
Descriptors: Social Media, Administrative Organization, Qualitative Research, Semi Structured Interviews
