NotesFAQContact Us
Collection
Advanced
Search Tips
Publication Date
In 20260
Since 20250
Since 2022 (last 5 years)0
Since 2017 (last 10 years)0
Since 2007 (last 20 years)1
Descriptor
College Libraries1
Educational Environment1
Foreign Countries1
Higher Education1
Interior Space1
Library Services1
Marketing1
Program Evaluation1
School Holding Power1
Structural Equation Models1
Student Attitudes1
Student College Relationship1
Student Recruitment1
More ▼
Source
Quality Assurance in…1
Author
Helgesen, Oyvind1
Nesset, Erik1
Publication Type
Journal Articles1
Reports - Research1
Education Level
Higher Education1
Audience
Location
Norway1
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Showing one result Save | Export
Does LibQUAL+[TM] Account for Student Loyalty to a University College Library?
Peer reviewed Peer reviewed
Direct linkDirect link
Helgesen, Oyvind; Nesset, Erik – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to find out whether LibQUAL+[TM]can account for student loyalty to the library of an institution of higher education. LibQUAL+[TM] is a marketing tool that is used to measure perceived service quality of libraries, and the present analysis aims at validating this service quality instrument within a more…
Descriptors: Foreign Countries, Higher Education, College Libraries, Structural Equation Models