The transition to a new architecture and design for an academic library Web site does not always proceed smoothly. In this case study, a library at a large research university hired an outside Web development contractor to create a new architecture and design for the university's Web site using dotCMS, an open-source content management system. The…

In this study, students' use of a new educational Web portal was evaluated with particular emphasis on searching and browsing strategies. The effects and implications of a federated search system are also discussed. Fifty-four students, ranging from 5th to 12th grade, were given five tasks to complete using the SchoolRooms interface. The tasks…

This article describes the usefulness of Web analytics for understanding the users of an academic library Web site. Using a case study, the analysis describes how Web analytics can answer questions about Web site user behavior, including when visitors come, the duration of the visit, how they get there, the technology they use, and the most…

The Knowledge Bank is The Ohio State University's institutional repository, which houses various works by students, faculty, and staff. One of the text collections in the Knowledge Bank is electronic honors theses. Training students to submit their theses was initially given in the form of in-person workshops. Turnout for these workshops was…