Late last year, Ohio State University (OSU) library director Joseph Branin graciously invited this author to visit for an up-close look at the William Oxley Thompson library renovation and construction project underway on his campus. He eagerly accepted. Since 2001, when he first began reporting on the project, he has been amazed by the plan, its…

Over the years, the Columbus Metropolitan Library (CML) has experimented with various continuous improvement initiatives. Some projects fizzled owing to the universal killers of grand ideas such as inertia, inconsistent implementation, lack of buy-in, "flavor of the month" attitude, and the all-time favorite: if they ignore this idea it…

When Leslie Polott arrived at the Hudson Library and Historical Society in 1996. She headed out into the community to find out what people wanted from their library. After rounds of surveys, focus groups, and town meetings, she knew: a library that was the center of their educational and cultural lives, that provided more opportunities for…

Describes services offered and problems encountered at the Medina County (Ohio) District Library, winner of the Gale Research/Library Journal Library of the Year Award. Highlights include resisting pressure from the religious right to limit children's Internet access to protect them from pornography; a successful tax levy; and growth in…