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Smith, Alan D. – International Journal of Adult Vocational Education and Technology, 2019
Customer relationship management (CRM) is a core business strategy for most organizations. In today's global economy, it is essential for organizations to find ways of increasing their productivity. This article discusses the operations management's decision of customer relationships management. It is vital for a business to motivate its employees…
Descriptors: Business, Productivity, Employees, Interpersonal Relationship
Association Supporting Computer Users in Education, 2016
The Association Supporting Computer Users in Education (ASCUE) initiated a refereed track for paper submissions to the conference in 2008. In fact, at the 2008 business meeting, the membership approved three different presentation tracks: refereed with 3 blind reviews for each paper, session with paper where the author submits a paper but it is…
Descriptors: Computer Uses in Education, Computer Software, Conferences (Gatherings), Computers
Oye, Karen – Computers in Libraries, 2007
Over the last decade, many of Kelvin Smith Library's (KSL) content delivery services have gone digital, and some, such as enhanced course reserves products, are new to the market. The best digital library services have given KSL options and integrated solutions that allow it to do more than it thought possible just a few years ago. As with many…
Descriptors: Electronic Libraries, Computer Software, Library Services, Academic Libraries
Library Journal, 2005
As head of information technology at the Prior Health Sciences Library, Eric Schnell likes to improve products that don't fully meet his library's purposes. His first major software product, the award-winning Prospero Electronic Delivery Project, is a web-based document delivery system designed to complement Ariel[R] by converting documents to a…
Descriptors: Internet, Delivery Systems, Medical Libraries, Information Technology
Cordes, Sean – Journal of Library & Information Services In Distance Learning, 2005
This paper examines podcasting as a library support for distance learning and information systems and services. The manuscript provides perspective on the knowledge base in the growing area of podcasting in libraries and academia. A walkthrough of the podcast creation and distribution process using basic computing skills and open source tools is…
Descriptors: Distance Education, Information Systems, Academic Libraries, Guidelines
Miles, Martha A. – Public/Private Ventures, 2006
Workforce development organizations are more and more focused on achieving and documenting performance outcomes; yet managers frequently face a challenge getting buy-in from frontline staff about collecting and using data--not only to satisfy funders' needs but to improve services. "Good Stories Aren't Enough" looks at the experience and…
Descriptors: Labor Force Development, Employment Services, Outcomes of Education, Organizational Culture
Watson, John F. – North American Council for Online Learning, 2007
Online learning is growing rapidly across the United States within all levels of education, as more and more students and educators become familiar with the benefits of learning unconstrained by time and place. Across most states and all grade levels, students are finding increased opportunity, flexibility, and convenience through online learning.…
Descriptors: Definitions, Educational Resources, Student Evaluation, Educational Assessment
International Association for Development of the Information Society, 2012
The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…
Descriptors: Academic Achievement, Academic Persistence, Academic Support Services, Access to Computers