Through a critical phenomenological approach, this study captured the lived experiences of directors in the Ohio Private Academic Libraries (OPAL) consortium and their responses to dual pandemics, the COVID-19 pandemic and the pandemic of racism. Individual qualitative semi-structured interviews were conducted with ten OPAL directors to examine…

This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…

Support staff of circulation, reference, interlibrary loan, media services, special collections, information, and reserves make up a large portion of library work forces, and each year are asked to take on more tasks, many requiring advanced skills. This study determined: (1) if there is an actual need for continuing education for support staff;…

The purpose of this study is to determine the level of public library service given to those over age 64 in the seven Ohio counties which make up the Northeastern Ohio Library Association (NOLA). Based on a survey of the 34 public libraries in NOLA, this study of older adult services may be used as a basis for setting performance goals and…

A survey of current academic librarians at three Ohio universities was created to determine satisfaction in the faculty status structure followed by universities and colleges in the United States. The purpose was to determine if there is a desire for a professional status--between the levels of clerical and faculty--which requires an MLS but does…

Developed to promote excellence in Ohio's school libraries, this document is designed to: (1) provide a rationale for integration of the school library into the total education program; (2) delineate the dimensions of service of a dynamic K-12 library program; (3) identify essential components of an effective K-12 library program; (4) provide a…