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Hardsog, Ellen L.; And Others – Reference Librarian, 1992
Three articles consider methods of demonstrating the value of library services. The first discusses showing the relevancy of public library services at New England town meetings; the second describes ways in which the Toledo-Lucas County Public Library evaluates user satisfaction; and the third discusses justifying the value of a special library.…
Descriptors: Accountability, Evaluation Methods, Library Services, Library Statistics