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Church-Duran, Jennifer – portal: Libraries and the Academy, 2017
Bent on improving the teaching and learning experience, enhancing the productivity of researchers, and increasing the visibility of research outputs, libraries are redistributing staff, reallocating resources, and reorganizing internal structures, all to better partner campus-wide. Nowhere is the impact of this push for service innovation and user…
Descriptors: Organizational Climate, Library Development, Library Administration, Organizational Change
Cochran, Graham Ralph – ProQuest LLC, 2009
The literature on competency-based human resource (HR) management provides a strong case for moving from a jobs-based to a competency-based approach to human resources. There is agreement in the literature (Dubois, Rothwell, Stern, & Kemp, 2004; Lucia & Lepsinger, 1999) on the benefits of using competencies throughout HR systems and impact…
Descriptors: Qualitative Research, Action Research, Extension Agents, Content Validity