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Direct linkPaladino, Emily B.; Klentzin, Jacqueline C.; Mills, Chloe P. – Journal of Library & Information Services In Distance Learning, 2017
Based on in-person, task-based usability testing and interviews, the authors' library Web site was recently overhauled in order to improve user experience. This led to the authors' interest in additional usability testing methods and test environments that would most closely fit their library's goals and situation. The appeal of card sorting…
Descriptors: Usability, Interviews, Web Sites, Electronic Libraries
Berenstein, Max; Katz, Demian – Computers in Libraries, 2012
Academic, government, and corporate librarians organize and leverage internal resources and content through institutional repositories and library catalogs. Getting more value and usage from the content they license is a key goal. However, the ever-growing amount of content and shifting user demands for new materials or features has made the…
Descriptors: Library Services, Librarians, Archives, Catalogs
Mariner, Vince – Resource Sharing & Information Networks, 2008
Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…
Descriptors: Library Services, Synchronous Communication, Reference Services, Shared Resources and Services
Download full textAssociation Supporting Computer Users in Education, 2016
The Association Supporting Computer Users in Education (ASCUE) initiated a refereed track for paper submissions to the conference in 2008. In fact, at the 2008 business meeting, the membership approved three different presentation tracks: refereed with 3 blind reviews for each paper, session with paper where the author submits a paper but it is…
Descriptors: Computer Uses in Education, Computer Software, Conferences (Gatherings), Computers
Crawford, Gregory A. – Computers in Libraries, 1999
Discusses issues facing libraries using digital information resources, based on experiences at the Pennsylvania State University at Harrisburg library. Topics include comparing electronic resources; goals of providing the service or resource; determining users' needs; resources for access, including networks and financing; software; budgeting;…
Descriptors: Academic Libraries, Access to Computers, Access to Information, Computer Networks
Peer reviewedDurrance, Joan C. – Public Libraries, 1991
Describes Education Information Centers (EICs) in public libraries in New York, Michigan, Pennsylvania, Washington, and Nebraska that have been funded by the Kellogg Foundation to serve adults who are in a job, education, or career transition. Career assessment software is reviewed, outreach strategies are described, and future plans are…
Descriptors: Adult Programs, Career Change, Computer Assisted Instruction, Computer Software
Chronicle of Higher Education, 2004
"Chronicle of Higher Education" presents an abundant source of news and information for college and university faculty members and administrators. This June 25, 2004 issue of "Chronicle of Higher Education" includes the following articles: (1) "It's OK to Say No" (Fant, Gene C., Jr.); (2) "On Your Marks"…
Descriptors: Rejection (Psychology), Conflict Resolution, Higher Education, Collegiality
