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Laverty, Joseph Packy; Wood, David; Turchek, John – Information Systems Education Journal, 2011
This paper documents the formulation of a database driven open source architecture web development course. The design of a web-based curriculum faces many challenges: a) relative emphasis of client and server-side technologies, b) choice of a server-side language, and c) the cost and efficient delivery of a dynamic web development, database-driven…
Descriptors: Database Management Systems, Program Implementation, Web Based Instruction, Curriculum Development
Grayson, Katherine – Campus Technology, 2010
Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher education administrators have cringed at the mention of the word "customer," preferring to substitute "constituent" for the more sales-driven term. Yet, with competition for qualified candidates…
Descriptors: Outreach Programs, Student Personnel Services, School Holding Power, Learner Engagement
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Whitehouse, Kendall – EDUCAUSE Quarterly, 2006
Most large enterprises now have some type of portal to organize their internal information services. Few, however, have the long history of the SPIKE project at the University of Pennsylvania's Wharton School. Originally developed during the 1994-1995 school year, SPIKE was an intranet information portal before the term "information…
Descriptors: Feedback (Response), Information Systems, Internet, Information Services
WCET, 2002
Most campuses, recognizing the important role that student services play in learner success and retention, have a full range of student services in place to support their on-campus learners. Yet, many have failed to provide the same level of service to their off-campus learners who cannot come to campus. All students deserve access to a full array…
Descriptors: Higher Education, Educational Technology, Guidelines, Information Systems