In July 1974, at the American Library Association Convention, a symposium on reference measurement was held. The basic premise was that work sampling and random time sampling with self-observation were the best methods of allocating personnel costs of reference services at the Library of the College of Physicians of Philadelphia. First, reasons…

Discusses issues facing libraries using digital information resources, based on experiences at the Pennsylvania State University at Harrisburg library. Topics include comparing electronic resources; goals of providing the service or resource; determining users' needs; resources for access, including networks and financing; software; budgeting;…

Describes a study of secondary school library media specialists in Maine and Pennsylvania that was conducted to establish a baseline of data relating to the use of CD-ROM databases for reference purposes. Topics addressed include database titles; networking; staffing concerns; budget; funding; attitudes toward CD-ROMs; and training and curriculum…