With no specific state or federal mandates to districts to maintain comprehensive technology infrastructure, how do districts, in the face of mounting financial pressures, continue to build and maintain their networks, integrate their systems, and expand their resources in a way that is reasonably "budget-proof?" In this article, the…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…