Western Europe's demand for quality higher education at lower cost is discussed. It is argued that the criteria for quality are determined by external interests, including governments looking for economic development through an improved labor market. The situations in Germany, Belgium, France, Italy, Spain, and the United Kingdom are considered.…

This paper addresses the influence of information technology in human resources management (HRM) and specifically on training policy through the experience of a Spanish telecommunications firm, "Telefonica". The characteristics of the training model designed by this firm to face new environments is considered and the technologies used,…