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| Case Studies | 1 |
| College Students | 1 |
| Educational Improvement | 1 |
| Educational Quality | 1 |
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| Quality Control | 1 |
| Self Evaluation (Individuals) | 1 |
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| Journal of Educational… | 1 |
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| Tari, Juan Jose | 1 |
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Direct linkTari, Juan Jose – Journal of Educational Administration, 2006
Purpose: The purpose of this paper is to study the EFQM model self-assessment in a Spanish university. Design/methodology/approach: A case study methodology is used based on five services provided by a public university in Spain. Findings: The findings show the steps that one university can follow in order to apply this exercise in a successful…
Descriptors: College Students, Program Effectiveness, Foreign Countries, Self Evaluation (Individuals)
