Purpose: This paper seeks to model and compute productivity, including a measure of quality, of a service which does not have marketable outputs--namely public education at the micro level. This application is a case study for Sweden public schools. Design/methodology/approach: A Malmquist productivity index is employed which allows for multiple…

Evaluates the Swedish model of quality assurance of higher education by examining the response of institutions to 27 quality audits and 19 follow-up interviews. Discusses the relationship between top-down and bottom-up approaches to internal quality assurance and suggests that, with growing professionalization, more limited result-oriented audits…

The educational assessment quality assurance and control practices of Germany, Sweden, France, New Zealand, and Australia are compared to illustrate the considerable variety of approaches and some of the social factors that contribute to this variety. In Germany there is considerable variation from one province to another, and quality assurance…