Student retention in higher education has become a critical focus in recent years. This paper describes the efforts of Lone Star College-Online and its Online Student Support Services unit to build and implement a comprehensive suite of services for online students with the intention of enhancing the online student experience and ultimately,…

Although online course completion rates are commonly believed to be lower than in other delivery modes, some programs achieve equal or better course completion rates. This issue presents studies that suggest certain practices contribute to student success. Readers are invited to contribute to work-in-progress on key factors for a framework of…

This article features Dallas Baptist University (DBU), a private, Christian, liberal arts institution located in the DFW Metroplex. With just over 5,200 students, DBU provides both traditional undergraduate, adult and graduate degrees with the enrollment almost equally divided between the three student groups. Today, DBU offers 34 degree programs…

In the U.S., only 38 of every 100 ninth graders enroll in college; of these 38, only 18 complete bachelors' degrees within six years. Asynchronous learning networks (ALN)--asynchronous, highly interactive, instructor-led, resource-rich, cohort-based learning--can yield high success rates. Growing demand for online education and the expectation…