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Dennis-Small, Lucretia – 1985
Findings are reported of a process evaluation of the Automated Performance Tracking and Productivity Improvement Project, a project developed to enhance the productivity and efficiency of child protective services (CPS) staff and to enable Region 10 of the Texas Department of Human Services to better meet federal and state performance guidelines.…
Descriptors: Automation, Caseworker Approach, Competency Based Education, Compliance (Legal)