As online programs at conventional universities continue to expand, administrators and faculty face new challenges. Academic dishonesty is nothing new, but an online testing environment requires different strategies and tactics from what we have had to consider in the past. Our university has recently adapted successful face-to-face programs in…

The purpose of this research was to manipulate the component of confidence found in Keller's ARCS Model to enhance the confidence and performance of undergraduate students enrolled in an online course at a Texas University. This experiment used SAM Office 2003 and WebCT for the delivery of the tactics, strategies, confidence-enhancing e-mails…