Organization leaders manage change through projects to realize specific expected benefits. Under Expectation-Confirmation theory, expected benefits can be used to judge the ongoing viability and final success of the project. Organization leaders often develop management controls to ensure that the expected benefits are defined to allow their use…

Library intranets require flexibility and efficiency and enhance the internal communication and collaborative nature of creating and organizing the institution's information. At the University of Houston Libraries, the focus was on public services, so little attention was given to the intranet--the tool every department relied on for quick access…

This paper presents the rationale, techniques, and structure used to develop and implement an evaluation-accountability program for a new regional Education Service Center in Texas. Needs assessment, a critical element in this model, consists of objectively identifying the educational needs of clients and establishing an initial list of…

In a study designed to identify information needs of persons who make management decisions about public school vocational education programs in Texas and who develop ways to meet these needs through use of a management information system, particular emphasis was given to the information needs of management within the Texas Education Agency…

Early state and local progress toward implementation of the Workforce Investment Act of 1998 (WIA) was reviewed. Data were collected through visits to selected sites in Florida, Kentucky, Pennsylvania, Texas, Utah, and Vermont and a 90-item Workforce System Information and Evaluation (WSIE) data collection form. The following aspects of WIA…