Proper planning and assessment surveys of projects for academic library Web sites will not always be predictive of real world use, no matter how many responses they might receive. In this case, multiple-phase development, librarian focus groups, and patron surveys performed before implementation of such a project inaccurately overrated utility and…

It has been over two years since Cy-Fair College Branch in Cypress, Texas, opened as a joint-use library for both a community college and a public library. Cy-Fair College is a brand new college and it partnered with Harris County to create a library for both the college community and the public. Two of the founding librarians reflect on what went…