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Direct linkLeMaistre, Tiffany; Embry, Rebecka L.; Van Zandt, Lindsey L.; Bailey, Diane E. – Library Quarterly, 2012
In a comparative field study of ten libraries, we show how technological advances in electronic and digital resources have led to an onslaught of technology questions at the reference desk while prompting new and challenging work away from the desk. Libraries in our sample varied in their approaches to dealing with technological change, with…
Descriptors: Public Libraries, Academic Libraries, Reference Services, Librarians
Gracy, David B., II – Library Quarterly, 2011
Presented as the keynote address at the Library Research Seminar, University of Maryland, October 7, 2010, this essay identifies and explores three agendas ever appropriate for study, the pursuits of which are especially needed now. They are as follows: to (1) explore the historical dimension of library topics, (2) revive study of the institution…
Descriptors: Library Research, Government Libraries, Public Libraries, Librarians
Lawson, Cheryl L. – ProQuest LLC, 2009
Managers of public libraries have been presented with a new set of challenges in the day-to-day operations of public libraries. These include their ability to serve as change agents as they manage the use of continuing online distance learning (CODL) for staff. This online tool may provide staff opportunities for on-the-job learning, yet for…
Descriptors: Distance Education, Change Agents, Factor Structure, Public Libraries
