This booklet introduces the principles and practices of benchmarking as a way of raising quality and achievement at further education colleges in Britain. Section 1 defines the concept of benchmarking. Section 2 explains what benchmarking is not and the steps that should be taken before benchmarking is initiated. The following aspects and…

This booklet gives smaller adult and community learning (ACL) providers and their partners a practical insight into how to adapt current approaches to quality improvement for their own institutions. The first sections set out how they can do the following: plan the process; collect, collate, and analyze data; make value judgements and act upon…

This document is intended to assist individuals responsible for managing staff development in adult and community learning (ACL) in the United Kingdom. The guide presents step-by-step advice for designing and implementing an approach based on the belief that staff development should do the following things: (1) relate holistically to the…