Processes for moderating assessments are much debated in higher education. The myriad approaches to the task vary in their demands on staff time and expertise, and also in how valid, reliable and fair to students they appear. Medical education, with its diverse range of assessments and assessors across clinical and academic domains presents…

This review examines applications of quality management (QM) in language education. QM approaches have been adapted from methodologies developed in industrial and commercial settings, and these are briefly described. Key aspects of QM in language education are the definition of purpose, descriptions of principles and practice, including various…

The National Challenge, whereby all secondary schools had to attain 5 A*--Cs by 2011, was launched in June 2008. In this article, Richard Riddell outlines the main provisions of the National Challenge, which he characterizes as shallow, mechanistic and playing an old "performativity" tune. Although the new benchmark will be achieved by…

This report draws on the first two years' experience, findings, and research of the seven strands of the Raising Quality and Achievement (RQA) Program to draw general conclusions about issues being addressed, progress made, and challenges remaining for colleges in the United Kingdom. It defines quality and achievement, describes the national…

This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…