This paper reports on research to investigate design features of asynchronous discussion systems for higher education. The research aims to identify features that increase the benefits of discussion systems and reduce the problems. The paper focuses on a major theme that emerged from interviews with learners and teachers: information overload.…

Computer-based communication has tremendous potential to support older adults. But if people are to use such systems autonomously, it is necessary to move beyond current interfaces and systems and develop devices that fit into the environment of the user. Using a Grounded Theory approach, three focus groups were held and, subsequently, 9 older…

Describes the implementation and first year's operation of the online end-user bibliographic data service created for United Kingdom academic libraries, the Bath Information Data System (BIDS ISI), which was created in cooperation with the Institute for Scientific Information. Assesses its impact on the activities of computer centers, libraries,…