This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This paper discusses the impact national initiatives have had on individual higher education libraries in the United Kingdom (UK). Written from the perspective of an institutional library manager, the paper examines the interface between local electronic library provision and national developments. Individual institutions have been active in…

This paper outlines the efforts of the United Kingdom (UK) Joint Information Systems Committee (JISC) to help UK higher education institutions deal with the growing diversity of information resources. These efforts are based on two strands: the Electronic Libraries Program and the development of the JISC collections. These strands are now coming…

Among information workers, the term "disintermediation" has been used to describe the diminishing role of the intermediary associated with the electronic information environment. IMPEL2 is a JISC-funded e-Lib Project investigating the social, organizational, and cultural impacts of the growing electronic library in United Kingdom higher…

The six papers compiled here cover issues related to acquisition, library cooperation, and collection development. In "The UK Serials Group: A British Success Story," David P. Woodworth describes the background and work of the Serials Group, an autonomous British organization which aims to bridge the gap between serials producers and…