The Programme for International Assessment of Adult Competencies (PIAAC) will establish technical standards and guidelines to ensure that the survey design and implementation processes of PIAAC yield high-quality and internationally comparable data. This document provides a revised version of the technical standards and guidelines originally…

Implementing change is always difficult. It is even more difficult when change is not a priority for anyone else, individuals do not have the authority to tell people to "just do it" and they do not have the resources to "do it themselves". These are some of the challenges the Records Management Section at the University of…

Purpose: To share the experiences and challenges faced by the Open University Library (OUL) in developing a content management (CM) system for its subject guides. Design/methodology/approach: A summary of multi-format subject guide production at the OUL is provided to justify the decision to develop a new system for their production using a…

Discusses the use of integrated information systems in corporate settings and describes a conceptual model. Topics discussed include hardware and software, including standards; data incompatibility; problems of information access; senior management needs; organizational culture; training and personnel issues; and the impact of organizational…