In 2017, the government launched Career Learning Pilots in order to test the design and provision of various training approaches for working adults with low to intermediate skills. As part of this initiative, the Department for Education provided approximately £11.3 million in funding to pilot projects that offered flexible and accessible ways of…

Discusses and evaluates two types of "telephone tutorials" used by the United Kingdom's Open University. Surveys conclude that teaching methods must be adapted to suit the structure of the medium, individual roles in the interaction may change, and previous preparation for the discussion topic is important for the system's success. (JMF)