This student guide is intended to assist persons employed as supervisors in accounting for money. Discussed in the first four sections are the following topics: the need for accounts; financial accounting (basics of financial accounting, creditors and debtors, assets and liabilities, and balance sheets); cost and management accounting (company,…

This student guide is intended to assist persons employed as supervisors in understanding various wage payment systems. Discussed in the first four sections are the following topics: the aims and determination of payment (aims of a payment system, the economy and wage levels, the government and wage levels, and method of pay and wage levels); main…

This student guide is intended to assist persons employed as supervisors in developing writing skills. Discussed in the first four sections are the following topics: when to write (writing versus talking, writing as backup, writing for efficiency and to overcome time lags, and passing the message); how to write (making writing simple, clear, and…

This student guide is intended to assist persons employed as supervisors in learning the principles of industrial relations. Discussed in the first eight sections are the following topics: the nature and scope of industrial relations, management organizations and employers' associations, unions, the rights and roles of union representatives, the…

This student guide is intended to assist persons employed as supervisors in recruiting, selecting, and inducting employees. Discussed in the first three sections are the following topics: the staffing process and the importance of good staff; recruitment and selection (job and ideal person profiles and job interview procedures); and induction…

This student guide is intended to assist persons employed as supervisors in giving orders and instructions. Discussed in the first four sections are the following topics: good instructions, ways of asking people to do things, followup after giving instructions, and written instructions. Each of these sections contains an introduction, sections of…

This student guide is intended to assist persons employed as supervisors in understanding the main sectors in the national economy. Discussed in the first four sections are the following topics: the economic system (economic decisions and types of economies), the public sector (extent and control of the public sector, finance of the public sector,…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with maintaining working relations with organized labor. The following topics are discussed in the individual sections: good personal relations (psychological aspects, wages and job security, a good working environment, techniques for…

This student guide is intended to assist persons employed as supervisors in developing communication skills. Discussed in the first two sections are the nature of communication (communication skills and processes and planning communications) and the skills of communication (writing, speaking, and behavioral skills). Each of these sections contains…

This student guide is intended to assist persons employed as supervisors in planning and implementing training sessions. Discussed in the first three sections are the following topics: the importance of a planned approach to training; implementation of instruction (job instruction and the learning process, the step-by-step approach to training,…

This student guide is intended to assist persons employed as supervisors in understanding the legal aspects of supervision. Discussed in the first four sections are the following topics: the nature of the law (criminal and civil law, why people obey the law, and the law and supervisors); health and safety at work (safety in the workplace, ways of…

This student guide is intended to assist persons employed as supervisors in developing training plans. Discussed in the first two sections are the importance of training (the nature and benefits of a planned approach to training) and training plans (identifying training needs and preparing a training plan). Each of these sections contains an…

This student guide is intended to assist persons employed as supervisors in understanding the law relating to discipline and implementing disciplinary procedures. Discussed in the first five sections are the following topics: knowing the rules pertaining to employee discipline (getting information and making judgments); handling discipline…

This student guide is intended to assist persons employed as supervisors in ensuring equality of treatment and opportunity in the workplace. Discussed in the first three sections are the following topics: equality at work (the meaning of the term equality, the importance of equality at work, inequality and unfairness at work, and procedures to…

This student guide is intended to assist persons employed as supervisors in understanding and practicing principles of occupational health and safety. Discussed in the first three sections are the following topics: health and safety at work (causes of accidents, ways of dealing with and reporting accidents, procedures for preventing accidents and…