Net Promoter System (NPS) is well known as an evaluation measure of the growth engine of big companies in the business area. The ultimate goal of my research is to build an action rules and meta-actions based recommender system for improving NPS scores of 34 companies (clients) dealing with similar businesses in the US and Canada. With the given…

Due to the rapid advances in computing and sensing technologies, enormous amounts of data are being generated everyday in various applications. The integration of data mining and data visualization has been widely used to analyze these massive and complex data sets to discover hidden patterns. For both data mining and visualization to be…

In the modern world, higher education is transitioning from enrollment mode to recruitment mode. This shift paved the way for institutional research and policy making from historical data perspective. More and more universities in the U.S. are implementing and using enterprise resource planning (ERP) systems, which collect vast amounts of data.…

This second LARC (Library Automation Research and Consulting Association) automation survey presents a number of significant improvements over the first survey. Although the number of survey reports has not increased greatly, all of them have been updated and reflect, as nearly as it is possible to do, the current status of automation operations…

This paper discusses several of the trends in information handling for text-based storage and retrieval systems that are prevalent in the United States. The paper considers, in particular, specialized information products, cooperative and networking activities, and work on standards. Information products include current awareness abstract…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…