This research study examined whether the overall effectiveness of the Information Technology Infrastructure Library (ITIL) could be predicted by measuring multiple independent variables. The primary variables studied included the number of ITIL process modules adopted and the overall ITIL "maturity level." An online survey was used to…

As computing makes the world a smaller place there will be an increase in the mobility of information technology workers and companies. The European Union has recognized the need for mobility and is instituting educational reforms to provide recognition of worker qualifications. Within computing there have been a number of model curricula proposed…

The Third International Conference on Data Mining (EDM 2010) was held in Pittsburgh, PA, USA. It follows the second conference at the University of Cordoba, Spain, on July 1-3, 2009 and the first edition of the conference held in Montreal in 2008, and a series of workshops within the AAAI, AIED, EC-TEL, ICALT, ITS, and UM conferences. EDM 2011…

In this paper, we investigate the question of what assessment tools are being used in practice by United States computing programs and what the faculty doing the assessment think of the tools they use. After presenting some background with regard to the design, implementation, and use of assessment, with particular attention to assessment tools,…