An academic library's single service point, where users can get answers and help with their library needs in one place, is often the first and most popular place used by students. Studies assessing desk design are rare but needed to help guide planning for renovation or service model change. This study investigated an academic library's service…

How have college and university-based archives and special collections fared over the past few years in the midst of an historically grim economic downturn? The authors conducted in-depth interviews with directors of 13 archival repositories at state universities and private colleges in the Appalachian region of Virginia, West Virginia, North…

This plan sets forth the library needs in Virginia, establishes goals for improved service, and outlines methods of achieving these goals. Procedures for evaluating and ways of disseminating information about the programs are described. Criteria and priorities to be used are included in the program descriptions. (Other State Plans are: LI003985…