Many employers report difficulty finding qualified candidates for jobs, while millions of American workers are under- or unemployed. At the core of this issue is a startling perception gap involving the skills needed for workplace success. Postsecondary educators -- including those at community colleges -- who prepare workers live on one side of…

The University of Washington (UW) adopted a dual-provider cloud-computing strategy, focusing initially on software as a service. The original project--to replace an obsolete alumni e-mail system--resulted in a cloud solution that soon grew to encompass the entire campus community. The policies and contract terms UW developed, focusing on…

The Strategic Information Technology Plan of Washington is introduced and explained. The plan is mandated by state law to create a new framework for communication and collaboration to bring together agency technology planning with the achievement of statewide information technology goals and strategies. It provides a point of reference for the…