Design challenges for a videoconference on homelessness included overcoming misconceptions about rural homelessness and ensuring meaningful follow-up. Challenges were met by providing guidelines for site facilitators, conducting preconference activities, including interviews with rural homeless people, and facilitating postconference coalition…

Describes the University of Wisconsin Extension Program's Educational Telephone Network (ETN) which provides more than 150 credit and noncredit program series annually. Points out that ETN has proved to be an effective, low-cost means of meeting the increasing demand for continuing education. (JMF)