Purpose: This paper is one of seven in this volume that aims to elaborate different approaches to quality improvement in education. It delineates a methodology called Lean for Education. Design/methodology/approach: The paper presents the origins, theoretical foundations, core concepts and a case study demonstrating an application in US education,…

Continuous Quality Improvement (CQI) programs are growing in popularity in higher education settings and a key component is the use of work groups, which require active employee involvement. The problem addressed in this research was the lack of employee engagement in the Quality Review Process (QRP), which is a statewide CQI model developed by…

In recent years, "continuous improvement" has become a popular catchphrase in the field of education. However, while continuous improvement has become commonplace and well-documented in other industries, such as healthcare and manufacturing, little is known about how this work has manifested itself in education. This white paper attempts…

A consortium of four Wisconsin school districts has decided to stop tinkering with the educational system and apply W. Edward Deming's 14 management points to total system improvement. The rewritten precepts involve creating and adopting a fitting purpose, infusing quality into the educational "product," and working toward zero defects…

Since 1988, Western Wisconsin Technical College (WWTC) has taken a leadership role in integrating institutional effectiveness activities within the Wisconsin Technical College System (WTCS). In December 1992, the WTCS Administrators Association and the WTCS State Board agreed to work with the University of Michigan's Community College Consortium…

Describes the management, programs, and services at the Brown County Library (Wisconsin), winner of the Library of the Year award sponsored by Gale Research Inc, and "Library Journal." Highlights include involvement of library staff; financial support; total quality management; coalitions with local businesses, community agencies, and…

Malcolm Baldrige Awards has established a framework of operations in order to encourage accountability, transparent decision making, and optimal use of available resources. In 2001, the University of Wisconsin at Stout was the first higher educational institute to receive this award. Their operation has been prioritized into the factors of:…

Describes one Wisconsin school district's use of continuous quality improvement (CQI), coupled with community involvement, to plan and pass a referendum for a new K-8 school. Fourteen CQI principles used to successfully develop and drive a community-wide effort in school planning are highlighted and discussed. (GR)

In planning a new school and general remodeling and technology upgrades, the Oshkosh (Wisconsin) High School District used a variation of total quality management called Continuous Quality Improvement. The plan involved students, teachers, staff, parents, and members of the business community assisting in the school's design and selecting its…

The research project described in this paper was conducted for three purposes: (1) to identify the program evaluation needs of secondary vocational educators in Wisconsin; (2) to identify those components of the state's previous evaluation system that educators wanted to keep; and (3) to develop a conceptual framework for revising Wisconsin's…

Service integration attempts to provide coordinated service delivery systems for the uncoordinated mix of programs such as income support programs (food stamps, Medicaid, and Temporary Assistance for Needy Families) and employment, child care, child welfare, and training programs that exist at the local level throughout the United States by…