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Direct linkGivens, Marlee, Ed.; Slutskaya, Sofia, Ed. – ALA Editions, 2022
Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…
Descriptors: Organizational Change, Libraries, Library Services, Staff Development
Arthur, Gwen, Ed. – 2000
Since 1989, the Reference and User Services Association/Management and Operation of User Services Section's Management of Reference Committee has successfully used case studies to foster structured discussions among public service librarians on a wide variety of issues relating to managing change in reference services. The information offered in…
Descriptors: Academic Libraries, Case Studies, Change, Group Discussion
