The Inglewood, California, public library provides a manual on reference service. The theory, purpose, and objectives of reference are noted, and goals and activities are described in terms of budget, personnel, resources, and services. A chapter on organization covers service structure, information services, relationships with other library…

The community characteristics and the present library services of the borough of Etobicoke, Ontario, were studied in order to make recommendations for improved service. It was concluded that the major changes to be expected in the area were an increasing population and increasing numbers of ethnic minority residents. It was recommended that a new…

During the first half of the twentieth century, there was slow but steady progress toward larger units of public library service, such as county and regional systems. But there was a lag both in the conceptual and the actual development of the central libraries of these systems as strong points for direct service to readers. Librarians were first…

An assessment is presented of the Ottawa Public Library Branch Services' success in meeting both the information and educational needs of a highly intellectual community. An outline is presented for appraisal of present services, indicating improvements and recommending directions for future growth. After an examination and evaluation of the…