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Smith, Helen, Ed.; Armstrong, Michael, Ed.; Brown, Sally, Ed. – 1999
This book explores the issues involved in developing standards in higher education, examining the practical issues involved in benchmarking and offering a critical analysis of the problems associated with this developmental tool. The book focuses primarily on experience in the United Kingdom (UK), but looks also at international activity in this…
Descriptors: Academic Standards, Benchmarking, Comparative Analysis, Competency Based Education
Hubbard, Dean L., Ed. – 1993
This book is a collection of case studies by 27 educational and industrial leaders describing the implementation of specific Total Quality Management techniques which have demonstrated their value. Essays and their authors are as follows: "Process Improvements Using Team Environments" (Scot M. Faulkner); "Team Effectiveness" (Robert S. Winter);…
Descriptors: Administrative Principles, Case Studies, Classroom Environment, College Administration