This book is intended for students, leaders and managers who wish to explore the personal relevance and conceptual bases of educational leadership and organizational management and to develop their expertise in this field. It is a book written for both scholars and practitioners. The general public will also appreciate the accessible language in…

The increasing costs of higher education and doubts about its importance, and the decreasing marketability of a college degree have made those responsible for appropriating public funds and the consumers of higher education services demand greater accountability from public institutions. These demands, as well as internal demands for greater…

This booklet contains frequently asked questions--and their answers--about "quality circles," a factory program first introduced in Japan in which workers participate voluntarily in quality control and management decisions through various means of communication. Following an introductory chapter, the remainder of the booklet answers…

This training manual provides information on the operation and function of "quality circles," a factory program introduced in Japan in which workers participate voluntarily in quality control and management decisions through various means of communication. Following an introduction, the manual presents a series of frequently asked…

Using a developmental, hands-on approach, this text/workbook helps students master the basic English skills that are essential to write effective business correspondence, to recognize language errors, and to develop decision-making and problem-solving skills. Its step-by-step focus and industry-specific format encourages students to review,…

Focused on top managers working within administrative systems, this book identifies the major principles governing these managers' behavior. Since the organization's business and the manager's own career interests determine what occurs in an administrative system, the signals managers send out to underscore their own competence are also…

Focusing on culture and organizational processes, this book examines the influences of culture on the organizational processes of conflict, negotiation, and decision making. The essays discuss the following: (1) culture and communication in organizational contexts; (2) cultural communication and organizing; (3) stereotypes and schemata; (4) a…

Administrative leadership is examined with focus on the processes and problems of campus decision-making. Chapters include: the need for administrators; morals, ethics, and values in higher education; improving administrative communication; conceptions of decision-making; focusing administration interest; understanding external influences,…

How does one become an effective superintendent of schools? There is no simple formula as the turnover rate reflects difficulty of the position. Some maintain that the job cannot be done well due to politics, financial constraints, and time demands. As a former superintendent, the author rejects this negative view. In this highly readable,…

Designed to help community college leaders direct the power of decision making and communication to fulfill the institution's mission, this book draws from on-site interviews and a survey of hundreds of community college leaders to identify and describe models of effective governance. "Leadership in governance" is defined as the creation of…

This book centers on the human-relation skills and knowledge that educational leaders need to lead public schools effectively. The purpose of the book is to help administrators and those studying to become administrators enhance their human-relations skills. The content and method of this book are centered on the first four of the six Interstate…

This document contains 11 papers that explore knowledge and value development in the field of management consulting, with particular emphasis on trends and techniques in the practice of management consulting and the current theory and dynamics of management consulting. The following papers are included: "Introduction" (Anthony F. Buono);…