Because desired output goals should be the ruling criteria for the deployment of resources (inputs) and the selection of goal attainment strategies (processes), specific goal expectations and goal achievement evaluative methods must be determined. These output goals may be classified in two categories, quantitative (numbers of graduates, grade…

This book gives an updated account of the present use and status of performance indicators (PIs)in British higher education, a decade after their controversial introduction into higher education policy. The first chapter explores some key issues in the development of PIs, noting that since their introduction as a largely, externally imposed…

This book gives an account of the present use and status of performance indicators in British higher education, set against the developing literature and experience of performance indicators in the United States and other countries. The book provides a critical survey of the range of devices being proposed but also points to possible patterns or…

The concept of impact, as it is treated in this report, is based on the notion of "expected changes in student behavior and attitudes as contrasted to "actual" changes. Following a review of the literature on college impact and a discussion of its relevance to the two-year college, this document presents an empirical model for…