This book outlines why the skills of the U.S. workforce have become the single most important factor in the competitiveness, not only of individual companies, but of national economies. It documents the widening gap between the need for highly skilled workers and their availability, and it points out the chilling consequences that may occur if the…

This document, which was developed on the basis of recent research and testimony of small business owners, managers and employees, and training providers, is a basic practical manual for those owners and managers of British small and medium-sized enterprises (SMEs) who want to initiate or improve staff training and development activities. The…