Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…

Volunteers are essential to a successful library program--and at a time when deep budget cuts are the norm, there are many libraries that depend on the help of dedicated volunteers, who do everything from shelving books to covering the phones. Whether these are friends, trustees, or community members, managing them effectively is the key to…

In this fully updated revision, expert instructor and librarian Peggy Johnson addresses the art in controlling and updating your library's collection. Each chapter offers complete coverage of one aspect of collection development, including suggestions for further reading and a narrative case study exploring the issue. Johnson also integrates…

Work sampling is an effective device for testing efficiency in the use of library materials and personnel. An administrator can determine whether circulation or reference librarians are effectively using their time and whether the work flow should be reorganized. Key operations of a sampling should include definition of a problem, identification…

This book, written by a number of library professionals, familiarizes the reader with the motives for and purposes of evaluation and the major contexts and models for evaluation and provides explicit examples how evaluation projects have been and can be carried out in a variety of library contexts. The strategies in this book grew from the S:OLE…

This manual provides librarians and library managers with a performance appraisal system that measures staff fairly and objectively and links performance to the goals of the library. The following topics are addressed: (1) identifying expectations for quality service or standards of performance; (2) the importance of a library's code of service,…

Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…

A major theme of this volume is the issue of library accountability and evaluation of productivity. Four review papers deal directly with the topic. The first reviews the literature relating to evaluation of libraries generally with an emphasis on school libraries. The second focuses on the measurement of productivity in the academic library. It…

This book guides library administrators through stages of long-range needs assessment, particularly taking what they know about their user community, library services, performance standards, and anticipated resources, and using that knowledge to determine space and building needs. Tips, explanations, and hands-on planning tools come through…

This purpose of this guide is to provide qualitative criteria for assessing school library media programs and to furnish a resource for developing and/or improving school library media programs. The intent is to meet the needs of diverse school systems and give direction for implementing library media programs while offering a viable evaluation…

This document serves as a source of friendly, practical, and proven advice about running the elementary school library. The looseleaf notebook format allows for removal of forms for copying and for additional pages. Section 1, "Roles & Responsibilities: You Want Me To Do What? When?" considers the mission of the school librarian, and includes a…