This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

A manual for trainers of development workers and change agents in the third world provides guidelines for evaluation of development training programs. Chapters define evaluation, present a general model of development, and discuss evaluation in development training programs. Designing training systems for development workers and change agents,…

This book contains nine papers on current issues and new agendas in workplace learning in Australia. The first paper, "A New Focus on Workplace Learning Research" (David Boud), examines the rise of interest in and conceptions of workplace learning. The next three papers focus on different conceptions of workplace learning: "Fusing…

This manual is designed to provide a model for training college professors and instructors who are responsible for preparing educators and business professionals for occupations that place them in contact with young gays and lesbians. Eleven of the manual's 13 sections contain an extensive menu of practical activities, including structured…

This book presents detailed guidelines for conducting structured on-the-job training (S-OJT), which is training based on the premise that OJT can be structured and planned so as to produce more predictable and reliable training outcomes. Together, the book's 15 chapters systematically examine the topics of meeting the demand for employee…