ERIC - Search Results

Descriptor

Improvement Programs	2
Performance Technology	2
Total Quality Management	2
Adult Education	1
Business	1
Business Administration	1
Change Strategies	1
College Administration	1
Costs	1
Data Analysis	1
Data Collection	1
Design	1
Higher Education	1
Models	1
Organizational Change	1
Organizational Development	1
Organizational Effectiveness	1
Performance	1
Planning	1
Productivity	1
Quality Control	1
Self Evaluation (Groups)	1
Services	1
More ▼

Source

Author

Dougherty, Jennifer Dowling	1
Johann, Bernard	1

Publication Type

Books	2
Guides - Non-Classroom	2
Tests/Questionnaires	1

Education Level

Audience

Practitioners	2
Administrators	1

Location

Laws, Policies, & Programs

Assessments and Surveys

What Works Clearinghouse Rating

Showing all 2 results Save | Export

Designing Cross-Functional Business Processes. The Jossey-Bass Management Series. From Training to Performance in the Twenty-First Century. Set 2, Redesigning Work Processes.

Johann, Bernard – 1995

This guide offers a comprehensive set of practical tools to lead novice and veteran practitioners through the complexities of business process redesign. This hands-on kit integrates systems theory, economics, and psychology to provide the detailed procedures, checklists, data analysis worksheets, and other resources essential to identify, analyze,…

Descriptors: Adult Education, Business, Design, Improvement Programs

Business Process Redesign for Higher Education.

PDF pending restoration

Dougherty, Jennifer Dowling; And Others – 1994

Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…

Descriptors: Business Administration, Change Strategies, College Administration, Costs