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Phillips, Gerald M. – 1991
Arguing that the most effective method to help shy people develop essential social and communication skills is a modification of the way these people perform, this book proposes a system which includes skills training, cognitive restructuring, and systematic relaxation. The book's 12 chapters are as follows: (1) Understanding Communication…
Descriptors: Communication Apprehension, Communication Problems, Communication Skills, Higher Education
Schmuck, Richard A.; Runkel, Philip J. – 1985
This textbook is designed for use: (1) as a text in college classes in curriculum and instruction, educational administration, public policy, school counseling, school psychology, and the social psychology of education; and (2) as a resource for inservice training of school administrators, staff personnel, and teachers. The book focuses on…
Descriptors: Change Strategies, Conflict Resolution, Decision Making, Educational Administration